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Contact Us
Email: Info@nicknuts.com
We're Here to Help!
Fill out the form with any query on your mind and we'll get back to you as soon as possible
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Frequently Asked Questions
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Can I track my order?Yes, once your order ships, you’ll receive a tracking number via email.
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Where do you ship your product and how much does it cost?Nicknuts currently ships within Canada. For orders within the GTA under $99 CAD, we offer a flat shipping rate of $14.99. For all other provinces, shipping costs are calculated based on the delivery address. Orders over $99 qualify for free delivery.
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What is the Shipping method for delivery?Nicknuts uses postal services such as Canada Post, UPS, and local delivery—whichever option best suits your location.
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Do you offer free shipping?Yes! We offer free shipping on orders over $99 CAD.
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Are your nuts organic/gluten-free/vegan?Some of our products are—check the product page for specific dietary info.
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How do you roast your nuts?We small-batch roast all our nuts for freshness and flavor, with no added preservatives.
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How should I store my snacks?Keep them in a cool, dry place or refrigerate for maximum freshness.
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What’s your return policy?Due to the nature of our food products, we cannot accept returns. However, if there's an issue with your order, please reach out to Info@nicknuts.com. we’ll make it right!
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What should I do if my item arrives damaged or incorrect?Contact us info@nicknuts.com within 24 hours with a photo, order number and we’ll either refund or resend your item.
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Do you offer wholesale or bulk orders?Yes! Contact us for bulk pricing or wholesale partnerships.
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Do you offer gift packaging or custom orders?We do! Let us know what you're looking for and we’ll make it happen.
FAQ
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